"Holy Moly that was easy!!! My designer's feedback was concise and thorough. I received such high-quality value from this service. I'm truly impressed."

Amanda V.

e-Advice Services

Professional Interior Designers providing expert advice, direct to your inbox.
Get empowered with tailored advice that solves your design dilemma and gets you unstuck, fast!

Identify your design dilemma.

Choose a service & begin the interactive questionnaire.

We'll collect details about your design dilemma, space & style.

Pick a designer or let us make your best match.

Receive your designer's expert advice, direct to your inbox, In 1-2 business days.

Move forward with confidence. Happiness Guaranteed, or money back!

Choose Your e-Advice Service

For all the times you need some quick interior design advice.

This or That

$49/ question

Facing a yes/no dilemma that's keeping you up at night? Do you have multiple samples you're having trouble choosing between? Your Designer will tell you which one works best in your space, and why.


  • A Designer review of your options, style and images.

  • Your Designer's pick and explanation of why it works best in your space.

  • Your questionnaire & Designer's advice permanently saved in your Flathaus client portal.

Designer's Eye

$149/ product

Designer's Eye is perfect if you need a Designer to source a specific finish or fixture for you, like a backsplash tile or a light fixture. Your Designer will present you with 2 options to choose from, both expertly chosen to suit your space, style & budget.


  • A Designer review of your style, images and details.

  • Designer sourced product. 2 options presented, ranked as 1st and 2nd choice.

  • Explanations for your Designer's choices.

  • Access to chat messaging up to 5 days after your Designer submits their advice.

  • Your questionnaire & Designer's advice permanently saved in your Flathaus client portal.

Complex Conundrum

$249/ room

This is our most popular service and includes a recorded video from your Designer, featuring all of their advice. Perfect for design dilemmas like: "I need ideas on how to update my kitchen within my tight budget." or "What's the ideal furniture layout for my living room?" and so many more!


  • A Designer review of your style, images, your spatial layout, and requirements.

  • A comprehensive list of recommendations from your Designer, that provide solutions to your design dilemma.

  • A recorded video where your Designer presents their advice, options to consider, explanations or tips.

  • Images, sources or links for recommended products.

  • Access to chat messaging up to 5 days after your Designer submits their advice.

  • Your questionnaire & Designer's advice permanently saved in your Flathaus client portal.

The Questionnaire

What To Expect

As soon as you select an e-advice service our interactive questionnaire begins. We collect all the details your Designer needs to know about your design dilemma, your style and your space.

We'll ask about:

Your style preferences

Your design dilemma

Details to be considered


Budget considerations

Upload photos of:

Your space & relevant furnishings

Your inspiration/ Pinterest board URL

Products you've chosen

Products you're considering

Floor plans / drawings

Your Designers

Vetted, award winning, published & professional.


Design that's authentic to the way you desire to feel about your life and your home.


Fresh, approachable interior design that's as comfortable as a pair of sweatpants- just really really beautiful ones.


Refined bohemian-eclectic design that transform your home into a sanctuary for your soul.


The most beautiful kitchens all begin with a thoughtful design. Designs where every detail is considered important.


Creating spaces that are comfortable, modern, and inspiring. Fall in love with your space over and over again.

"I do a lot of DIY but sometimes I need a second opinion from a professional. Designer on Demand was the perfect service to help answer a few of my design questions and made recommendations that made a big impact in my space. Will definitely be using again."

Sarah G.

"I am typically very confident in my design choices, but when it came to my kitchen, I needed a nudge. Kitchen finishes are pricey and you need to love them for a long time. Lana told me exactly what I needed to hear and backed up the design decisions with concrete and practical reasons. My kitchen is stunning!! I would still be stuck without Lana's input!

Nicki r.

We're here to help!

"I'm not sure which service to choose."
"Something isn't working, help!"

Whatever the issue, drop us a note.

Got Questions?

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"Is e-Advice worth the cost?"

Our customers say YES!

Your happiness is our priority. If you aren't fully satisfied you'll be refunded the cost of the service.

1. What if I start submitting details about my design dilemma and get interrupted? Can I save what I've done and finish later?

Yes. Your progress with the questionnaire is automatically saved. When you return to the questionnaire on that same device you will be able to start where you left off.

2. If I like working with a certain Designer, can I choose that Designer the next time I want to use the service?

Absolutely! During the interactive questionnaire you will be asked if there's a Designer you want to work with. Our team will make sure your challenge goes to that Designer. If your preferred Designer is unavailable for some reason you will be contacted for your next choice.

3. How does it work if I have multiple design decisions to make and want different services for each one?

During the interactive questionnaire we will start by asking you about your first design dilemma. Once we are done asking questions about the first dilemma, we will ask if you have any more challenges in the same room. If YES: we will ask which service you need, then about your dilemma. If NO: we will ask if you have a design decision to make in a different room. If YES: we will ask which room & service, then about your dilemma.

When you've submitted all your design dilemmas you will be forwarded to our secure checkout.

4. When I'm submitting details about my space, how do I re-do one of my answers if I make a mistake?

During the questionnaire period you will see a re-do arrow symbol on every question. If you want to change an answer press the re-do arrow and we will re-ask that question.

Please note: When you go back to re-do an answer, all your answers in-between will also need to be re-done.

5. What will my Designer need from me in order to help me with my design dilemma?

Here’s the short list of what to have on hand when you’re ready to submit:
● Photos of your space (1-4)
● Inspiration photos (1-4)
● Photos of the finishes you are considering OR have already chosen.
● Dimensions or details about the space, finishes, or furniture (if applicable).
● Which solutions you have already considered but decided against.

6. I’ve sought out advice before... and it failed. Will I get a quality answer, or the answer I need?

In short, yes. The Interior Designers are professionals who actively work in the Interior Design industry, specializing in residential design. All Interior Designers have been vetted by Flathaus as qualified professionals.

Plus, we guarantee satisfaction. We want you to walk away supported, happy, and empowered in the recommendations you received. If that’s not the case, we’ll make it right.

7. Is the technology hard to use?

We’ve made it super easy to navigate the whole process with our interactive questionnaire. The questionnaire guides you through our intake process step by step. It’s quick and easy. You can do it from your desktop, or from your phone in the middle of a store.

8. What qualifies as a design dilemma?

Great question. We’ve kept the subject matter open, and have created three different levels based on what type of design dilemma you have.

One design dilemma may be choosing between two different tiles (perfect for This or That). Another dilemma may be needing advice on your furniture layout (perfect for a Complex Conundrum).

The three service tiers we offer allow you to choose the type of service you need, depending on what your design dilemma is.

9. How long will an e-advice service take?

Seeing as challenges arise mid-project, and often unexpectedly, it’s our goal to get you a solution ASAP. Our designers are working professionals, but they will touch base with you within one business day after receiving your design dilemma.

Please note: It's possible you may not receive your advice in one business day if your Designer requests additional information from you. You can expect to receive your Designer's advice one business day from the time your Designer receives additional requested information from you. Our commitment is to move you through to a solution as fast as we can so you can get back to work.

If a question comes in late on a Friday, you can expect to hear from your designer by end of day Monday.

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Credit: Illustrations by © Lalou Illustrations.